Effective Date: August 9, 2026
This Privacy Policy explains how COLDTREE FOUNDATION INC. (Pennsylvania License Number 2366) (“Coldtree Bingo,” “we,” “us,” or “our”) collects, uses, and protects information when you use our website at https://coldtreebingo.com (the “Website” or “Service”). By using the Service you agree to this Policy and to our Terms of Service. The Service is intended only for individuals who are at least 18 years of age.
1. Information We Collect
We collect information you provide directly and information collected automatically when you use the Website:
- Contact and identity details you submit through our sign-up form or account registration, such as your name, email address, phone number, and mailing address.
- Donation and order information when you make a donation or purchase through the Website, including items selected and amounts. Payment card details are processed by our payment provider and are not stored by us.
- Account information, such as a username and the fact that an account exists, if you register.
- Usage and device information collected automatically, such as IP address, browser type, pages viewed, and similar technical data, including through cookies and similar technologies.
2. How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain the Website and its remote viewing and account features.
- Process donations and purchases and provide related confirmations and support.
- Send you notifications and updates you have requested, such as upcoming game information and results, by email or text.
- Communicate with you about your account, requests, or questions.
- Maintain the security of the Website and prevent misuse.
- Comply with applicable law, applicable gaming regulations, and the rules of the bingo hall.
3. Email and Text Communications
If you subscribe to our updates, we use a third-party email and messaging provider (Brevo) to manage our contact lists and send communications. Every marketing email includes an unsubscribe link, and you may opt out at any time. You may also contact us at info@coldtree.com to be removed from our lists.
4. Cookies and Similar Technologies
The Website may use cookies and similar technologies to keep you signed in, remember preferences, operate the shopping and donation features, and understand how the Website is used. Most browsers let you control or disable cookies through their settings, though some features of the Website may not function properly without them.
5. How We Share Information
We do not sell your personal information. We may share information with:
- Service providers who perform functions on our behalf, such as website hosting, email and messaging delivery, and payment processing, and who are permitted to use the information only to provide those services.
- The bingo hall and licensed charitable organization, and their authorized personnel, as needed to operate and verify game activity and to comply with applicable gaming rules.
- Authorities or other parties when required by law, regulation, legal process, or to protect the rights, safety, or property of Coldtree Bingo, our users, or others.
6. Data Retention
We retain personal information for as long as needed to provide the Service, maintain records of donations and participation, comply with legal and regulatory obligations, resolve disputes, and enforce our agreements.
7. Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security. You are responsible for keeping your account credentials confidential.
8. Your Choices and Rights
You may:
- Unsubscribe from marketing emails at any time using the link in any message or by contacting us.
- Request access to, correction of, or deletion of the personal information we hold about you, subject to legal and recordkeeping requirements.
- Update your account information where account features are offered.
To make a request, contact us using the details below. We may need to verify your identity before acting on a request.
9. Children
The Service is intended only for individuals who are at least 18 years of age. We do not knowingly collect personal information from anyone under 18. If you believe a minor has provided us information, please contact us so we can remove it.
10. Third-Party Links
The Website may contain links to third-party websites or services, such as social media or live video platforms. We are not responsible for the privacy practices or content of those third parties, and we encourage you to review their policies.
11. Changes to This Policy
We may update this Privacy Policy from time to time in our discretion. Continued use of the Website after an updated Policy is posted constitutes acceptance of the changes. Please review this page periodically.
12. Contact Us
Questions about this Privacy Policy or our data practices may be directed to:
Email: info@coldtree.com
Phone: 717-228-1426
Mail: 931 Russell Drive, Suite A, Lebanon, PA 17042